Sent ETH via arbitrum to my coinbase.com account ~2years ago and have still not been able to recover the funds. Ive Spoken to coinbase support multiple times with varying degrees of help ranging from complete delusion to telling me funds might be able to be recovered in the future. Do I have any options here other than waiting and hoping for the best? Any way I can export my address to metamask/wallet so I can recover funds etc?
Thank you for your consideration!
Last message from coinbase: "While Coinbase has now introduced support for ETH transactions performed on the Arbitrum network, we currently do not have the ability to recover any funds sent in prior to the network upgrade to Arbitrum Nitro that took place on 31-08-2022.
In the long term, Coinbase may, in the future, be able to recover these funds. However, we’re unable to provide any specific timeline for the introduction of support for pre-Nitro transactions. "
Their response makes zero sense. The Arbitrum Nitro upgrade didn’t require any action by ARB holders… I have ARB in wallets that I haven’t touched since the airdrop and can access those tokens just fine. Coinbase can absolutely recover those tokens and I’m actually pretty shocked that they say that they can’t.
Technically they can but they don’t want to give some employee the keys and waste time on it. Unfortunately it’s not in the CB interests to move a finger.
that is why i only use and trust cryptocom.